Professional, Effective Collections
Based in the Pacific Northwest, with Regional and National Reach
“Columbia Collection Service’s mission is to be the agency of choice for businesses’ professional, third‐party debt collection needs, exceeding our clients’ expectations in recovery and client service while treating the consumers and business that owes with the dignity and respect that they deserve. We strive to act as an extension of our clients’ business office and seek to preserve and nurture the relationship between our clients and their customers, while professionally and effectively carrying out our charge of effecting recovery on our clients’ behalf using all lawful and ethical tools at our disposal.”
We simply produce the best results with the least complaints of any agency that you can use.
Our trained associates will treat all of your customers with respect. Working to achieve a positive outcome is our main concern. Compassionate collections have always been our strength and a main key to our success. It not only brings resolutions to debt, but also can preserve your customer relationship. Columbia Collection exceeds compliance requirements of the federal FDCPA, FCRA, HIPAA, Red Flags Rule, HITECH, GLB and GLBA Safeguards Rule, and provides comprehensive and continuous training to our entire staff allowing them to maintain their proficiency in all applicable collections laws and privacy regulations.More