Healthcare Collection Services

Compassionate Collections Have Always Been Our Strength

I have worked with two other collection agencies and when I started working with Columbia it was the first time I felt a company cared about my business. They have been very helpful and I get more accounts paid than ever before."

— Dr. Mulero

Columbia Collection acts as an extension of your business office. Our staff of trained associates will treat all of your patients with dignity and respect. It's our COLLECTOR PLEDGE. We understand that medical bills are generally not bills of luxury—often bills of necessity deriving from difficult circumstances. We work hard to achieve a positive outcome for our client and our client's patients. Compassionate collections have always been our strength and a main key to our success. It's why we have been in business since 1985 and is our core belief. It not only brings resolutions to debt, but also can preserve your patient relationship. Columbia Collection exceeds compliance requirements of the federal FDCPA, FCRA, HIPAA, and the Red Flags Rule.

We treat your patients that owe with dignity and respect, preserving relationships and community standing while at the same time exceeding our clients’ recovery expectations.

Whether you are a health system or a single practitioner, Columbia Collection understands the special needs of medical practices. Our services are designed to keep the Provider/Doctor/Patient relationship intact while maximizing recovery.

Charity/Financial Assistance

Columbia Collection actively assists our clients with their charity write-off initiatives including identifying accounts in bad debt that may be uncollectible. We can assist and refer your patients to your financial assistance program, ensuring that your patients’ options and relationship remains intact, even after assignment to collections.